Central Station Monitoring
AMC's dispatchers focus on achieving a single, simple goal: Do what needs to be done to ensure the safety and satisfaction of the customer, as quickly and thoroughly as possible.

UL Monitoring
All aspects of AMC’s services are in strict compliance with rigorous Underwriters Laboratories’ standards, and often exceed those standards, such as providing UPS, generator, and dual redundant computer systems.

Cellular Backup
AMC’s Cellular Backup provides your home or business with the highest level of security available. In the event that telephone service is interrupted, your security system can still transmit alarm signals. Cellular Backup signals communicate on the secure digital part of the network, so there are no busy signals and no dropped calls. When your customer has to be absolutely sure the signal gets through, you’ll be able to come through for them. AMC supports most cellular backup systems.

Two-Way Voice Communication
AMC’s two-way voice communication systems allow us to engage in interactive communication with the customer throughout the event, reducing stress, providing reassurance, and increasing long-term satisfaction.

Video Monitoring
When a potential emergency occurs and you need to look in on your home or business, video monitoring allows AMC's central station to verify your alarm visually.

TDD Capabilities
Because deaf or hearing-impaired customers have the same safety and security needs as other customers, AMC also provides comprehensive TDD-based services.

Internet Account Access for Dealers
Through the eLink network, AMC dealers have complete online access to customer records and accounts, including data on a number of events, actions taken, captures, customer comments and any other information you need to service your accounts.

AMC also offers Internet Monitoring (for IP technology solutions or for backup options) and an after-hours answering service.

Contact an AMC representative today, and see how our personal, flexible service can benefit you and your customers.

800.393.8456             www.amc-sc.com